#7 QUALITY & COMPLIANCE FORUM

Friday, 2nd June 2017 09.30 hrs - 11.00 hrs
SCCI OFFICE, NEW DELHI

"CHANGING CUSTOMER NEEDS – QUALITY TODAY AND TOMORROW"

A DISCUSSION WITH NATIONAL BOARD FOR QUALITY PROMOTION (NBQP)

Customers today have ample possibilities to research and choose products. With social media playing a big role in upping general awareness levels, customers are putting demands on supply chains to be ethical and transparent.

For B2B, ethical considerations are as important. Often written into tender and procurement guidelines.

How do companies manage the risk with opaque supply chains in the context of customer response? Proactive versus reactive - what is required?

How do you prepare for this from the manufacturing perspective?

Taking forward previous discussions of SCCI’s Quality & Compliance Forum with a critical focus on the customer as key, the Chamber invites you for a dialogue with Mr. CK Biswas, CEO of the National Board for Quality Promotion (NBQP) on application of quality management standards and tools that enable industries to adhere to code of conduct, quality standards and deal with the challenges that arise therein.

This meeting is especially curated for companies trading and sourcing out of India but everyone interested in the topic is of course welcome.

DATE & TIME: June 2, 9.30 - 11.00 am

VENUE: SCCI Office, C/o Business Sweden, Embassy of Sweden, Nyaya Marg, Chanakyapuri, New Delhi

Register here to participate

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